Penalty Amount
$4,000,000
The FTC and Connecticut secured a $4 million settlement with Chase Nissan LLC (doing business as Manchester City Nissan) over allegations the dealership charged consumers unauthorized fees, including double-charging for 'certified pre-owned' vehicles and inserting charges like total loss protection into financing agreements without consent. The settlement requires $4 million in consumer redress, prohibits misrepresentations about vehicle certification and warranties, mandates prominent disclosure of the maximum total vehicle price, and requires express informed consent for all charges.
Defendants must pay $4 million for consumer redress; are prohibited from misrepresenting whether vehicles are certified or include a limited manufacturer warranty; must clearly and conspicuously disclose the maximum total vehicle price as the most prominently displayed item (excluding only required government charges); and must secure express, informed consent from consumers for all charges. The stipulated final order was filed in the U.S. District Court for the District of Connecticut.
In-house legal teams should review dealer and customer-facing sales agreements for fee disclosure and itemization clauses, ensuring all add-on charges (e.g., total loss protection, certification fees) require separate written authorization. Vendor agreements with F&I product providers should be audited for compliance with express consent and opt-in requirements. Dealer franchise agreements and sales scripts should be updated to reflect the new maximum-price disclosure obligation and prohibitions on misrepresenting certification status. Financing agreements and retail installment sales contracts should include clear consent checkboxes and audit trails. In-house counsel should also update compliance training and monitoring provisions in dealer agreements to require documented consumer consent for every charge, and add indemnification clauses protecting against unauthorized-fee claims.
Entity
Chase Nissan LLC
Industry
AutomotiveOfficial Press Release
https://www.ftc.gov/news-events/news/press-releases/2026/08/ftc-connecticut-secure-4-million-settlement-manchester-city-nissan-over-deceptive-fees-allegations
chase nissanmanchester city nissan timeline item 2026 08 19
https://www.ftc.gov/legal-library/browse/cases-proceedings/chase-nissanmanchester-city-nissan-timeline-item-2026-08-19
Federal Trade Commission Enforcement Page
https://www.ftc.gov/enforcement
"Chase Nissan LLC, which did business as Manchester City Nissan"
"secured a $4 million settlement"
"collecting other fees without consumer authorization"
"double-charging for “certified pre-owned” vehicles"
"defendants must pay $4 million to be used for consumer redress"
"requires the defendants to clearly and conspicuously disclose as the most prominently displayed item the maximum total price a consumer must pay for a vehicle"
The FTC referred a complaint against REPS & Company Inc. and company executives, alleging they bypassed ticket-issuer security controls and purchasing limits to acquire millions of tickets for resale. The complaint was filed by the Department of Justice, and the case will be decided by the court; the press release does not report a penalty or other remedy imposed.
The FTC sued Digital Forensics Corporation LLC and affiliated defendants, alleging they misled sextortion victims with promises of investigative and monitoring services that often were not provided, and used fake positive reviews. A federal court granted the FTC’s request to temporarily halt the defendants’ activities; the complaint remains for the court to decide.
The FTC alleged that Greenway Auto Group advertised vehicle prices thousands of dollars below the amounts consumers actually paid and used mailers falsely suggesting recipients had won cash prizes. Greenway agreed to an order requiring transparent pricing and prohibiting deceptive prize mailers and other misrepresentations; the press release does not state a monetary penalty.
The FTC sent warning letters to 24 large healthcare services companies, cautioning that incomplete, inaccurate, or untimely pricing information for scheduled medical care may be unfair or deceptive. The letters urge recipients to review their price-disclosure practices and take corrective action; they announce no fine or formal order.
$1.9M
The FTC alleged that Premier Franchising Group LLC and Franchise Fastlane LLC made deceptive and unsubstantiated claims about the Premier Martial Arts franchise opportunity and violated the Franchise Rule. The proposed settlements require the companies to pay a combined $1.85 million to compensate franchisees, prohibit certain misrepresentations, and require Franchise Rule compliance; certain franchisees may also cancel their agreements without penalty.
The FTC, Utah, and Nevada sued Lens.com Inc., alleging that it advertised artificially low contact lens prices while hiding mandatory checkout charges and misleading consumers about its AutoRefill subscription. The complaint seeks to stop the alleged practices; the court has not yet decided the case, and no penalty or remedy has been imposed.