Consumers Affected
286
Connecticut Attorney General William Tong announced that Home Depot had voluntarily provided assistance to Wren Kitchen customers after Wren filed for bankruptcy and consumers reported unfinished projects and undelivered products. Home Depot had assisted 286 customers with $1.235 million in relief and offered further help through October 31; the release does not describe a formal penalty or privacy violation.
Home Depot voluntarily provided $1.235 million in customer relief, including credit-card chargebacks and payments by gift card or check for unfulfilled orders, and offered discounts and financing. Customers could request assistance through October 31.
The release does not allege a privacy violation, so it does not indicate a need to revise privacy clauses specifically. In vendor, retail-partner, and customer-facing agreements, review provisions addressing responsibility for orders sold through third parties, customer complaint escalation, chargeback assistance, refunds or other remedies for unfulfilled orders, and prompt notice of financial distress or bankruptcy. Where customer information is shared between a retailer and an independent showroom or vendor, also confirm that data-processing and data-sharing clauses permit necessary customer-support coordination while limiting use and disclosure to that purpose.
Entity
The Home Depot, Inc.
Industry
Retail"Home Depot has since voluntarily assisted 286 customers"
"delivering $1.235 million to date to Connecticut families."
"After Wren’s bankruptcy, the Office of the Attorney General received dozens of complaints from consumers with remodeling projects stalled in various stages of completion"
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.
Attorney General William Tong and Consumer Counsel Claire Coleman petitioned PURA to review how Connecticut public utilities use artificial intelligence, citing potential data privacy and cybersecurity risks, algorithmic errors, and misleading outputs. The petition asks PURA to examine utility AI systems, safeguards, vendors, and data security practices; it does not report a finding of violation or an imposed penalty.
$2.0M
Connecticut Attorney General William Tong announced a settlement with RZ Smoke, Inc. over allegations that it distributed and sold high-potency cannabis products without a state license. The stipulated judgment is $2 million, with $375,000 payable to the State and $1.6 million suspended to ensure compliance; the company is barred from specified cannabis activities in Connecticut unless licensed.
$13.7M
Connecticut joined a coalition of states and the federal government in settling allegations that Takeda paid healthcare providers speaker honoraria and provided meals to induce prescriptions of Trintellix, leading to allegedly false claims to government healthcare programs. Takeda agreed to pay $13,670,921 plus accrued interest, with portions allocated to federal and state programs.