Attorney General William Tong and Consumer Counsel Claire Coleman petitioned PURA to review how Connecticut public utilities use artificial intelligence, citing potential data privacy and cybersecurity risks, algorithmic errors, and misleading outputs. The petition asks PURA to examine utility AI systems, safeguards, vendors, and data security practices; it does not report a finding of violation or an imposed penalty.
No remedy has been imposed. The petition asks PURA to open a review and consider requiring utilities to report on AI systems, human oversight, governing policies, and security protections.
Review utility vendor and technology agreements for clear disclosure of AI tools and their purposes, limits on using customer information to train or operate models, security controls, and vendor cooperation with audits and regulatory inquiries. Add human-review and validation requirements for AI outputs used in customer systems, forecasting, or critical operations, along with prompt breach notification and incident cooperation obligations. Customer privacy notices and data-processing terms should accurately describe AI-related data uses, while agreements with AI vendors should address subcontractors, retention and deletion, and safeguards for sensitive customer information.
Entity
Connecticut public utilities
Industry
OtherOfficial Press Release
https://portal.ct.gov/ag/press-releases/2026-press-releases/pura-petition-for-probe-of-artificial-intelligence-use-by-public-utilities
261013 ai data security and cybersecurity petition.pdf?rev=c
https://portal.ct.gov/-/media/ag/press_releases/2026/261013-ai-data-security-and-cybersecurity-petition.pdf?rev=cc4af962a638490dbbc09115ce9231a8&hash=FF5CFB7899000636282AAC248B9D4B1D
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"artificial intelligence utilization by public utilities in Connecticut"
"10/13/2026"
"AI risks are not theoretical, including generation of false and misleading information, hallucinations, algorithmic biases, and data privacy and security concerns."
"petitioned the Public Utilities Regulatory Authority"
"they ask the authority to review all data security and cybersecurity protections and breaches, both stemming from AI and outside of AI."
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.
$2.0M
Connecticut Attorney General William Tong announced a settlement with RZ Smoke, Inc. over allegations that it distributed and sold high-potency cannabis products without a state license. The stipulated judgment is $2 million, with $375,000 payable to the State and $1.6 million suspended to ensure compliance; the company is barred from specified cannabis activities in Connecticut unless licensed.
$13.7M
Connecticut joined a coalition of states and the federal government in settling allegations that Takeda paid healthcare providers speaker honoraria and provided meals to induce prescriptions of Trintellix, leading to allegedly false claims to government healthcare programs. Takeda agreed to pay $13,670,921 plus accrued interest, with portions allocated to federal and state programs.
$1.1M
Connecticut Attorney General William Tong led a coalition of 45 states and territories seeking court approval for settlements resolving allegations that Ascend Laboratories, Citron Pharma, and Mayne Pharma conspired to inflate prices and limit competition for generic prescription drugs. Ascend agreed to pay $400,000, Mayne agreed to pay $650,000, and Citron’s settlement includes non-monetary terms; the companies also agreed to internal reforms.