The Connecticut Attorney General, leading a multistate task force of 51 attorneys general, issued warning letters to nine phone providers for allegedly routing unlawful robocalls. The providers have received numerous traceback notices for various scam calls, including government impersonations and financial fraud. The task force demands immediate cessation of illegal robocall facilitation or face legal action.
The companies are required to immediately cease transmitting illegal robocalls and comply with all applicable laws.
In-house legal teams should review contracts with phone service providers to ensure they include provisions that prohibit unlawful robocalls, require compliance with telemarketing laws such as the TCPA and state do-not-call regulations, mandate prompt response to traceback notices, and contain audit rights and termination clauses for non-compliance.
Entity
Global Net Holdings, All Access Telecom, Lingo Telecom, NGL Communications, Range, RSCom Ltd, Telcast Network, ThinQ Technologies, Telcentris
Also known as: Global Net Holdings, All Access Telecom, Lingo Telecom, NGL Communications, Range, RSCom, Telcast Network, ThinQ Technologies, Telcentris
Industry
TelecommunicationsOfficial Press Release
https://portal.ct.gov/ag/press-releases/2025-press-releases/attorney-general-tong-warns-9-phone-providers-over-continued-unlawful-robocall-traffic
https://ncdoj.gov/protecting-consumers/telephones-telemarketing/fighting-robocalls/warning-notices/
Connecticut Attorney General Enforcement Page
https://portal.ct.gov/AG/Privacy/Privacy-Resources
"**Global Net Holdings**"
"**All Access Telecom**"
"**Lingo Telecom**"
"**NGL Communications**"
"**Range**"
"**RSCom Ltd**"
$625K
Connecticut reached a $625,000 settlement with Frontier Communications Parent Inc. over an April 2024 breach in which compromised employee and vendor credentials were used to access internal systems and exfiltrate unencrypted personal information of 58,841 Connecticut residents. The settlement requires Frontier to strengthen its security program, implement specific safeguards and training, and obtain an independent third-party assessment.
$2.6M
Connecticut and New York found that Boston Children’s Health Physicians and its security vendor, XTIUM, failed to use reasonable safeguards, resulting in hackers accessing sensitive personal, medical, and employee information. The companies agreed to pay penalties totaling $2.64 million and implement enhanced cybersecurity measures.
Connecticut joined a coalition of state attorneys general filing a notice in Character Technologies, Inc.’s bankruptcy proceedings, raising concerns about the company’s safety and privacy practices and the sensitive information it holds. The states seek protections for children and consumers if the company’s business or assets are sold or transferred; the filing does not impose a fine or other remedy.
Attorney General William Tong and Consumer Counsel Claire Coleman petitioned PURA to review how Connecticut public utilities use artificial intelligence, citing potential data privacy and cybersecurity risks, algorithmic errors, and misleading outputs. The petition asks PURA to examine utility AI systems, safeguards, vendors, and data security practices; it does not report a finding of violation or an imposed penalty.
$2.0M
Connecticut Attorney General William Tong announced a settlement with RZ Smoke, Inc. over allegations that it distributed and sold high-potency cannabis products without a state license. The stipulated judgment is $2 million, with $375,000 payable to the State and $1.6 million suspended to ensure compliance; the company is barred from specified cannabis activities in Connecticut unless licensed.
$13.7M
Connecticut joined a coalition of states and the federal government in settling allegations that Takeda paid healthcare providers speaker honoraria and provided meals to induce prescriptions of Trintellix, leading to allegedly false claims to government healthcare programs. Takeda agreed to pay $13,670,921 plus accrued interest, with portions allocated to federal and state programs.